DataTorque Ltd
Russell Dickson is a seasoned professional with extensive experience in business improvement and IT change management. Currently serving as a Senior Business Improvement Consultant and IT Change Manager at DataTorque Ltd since May 2022, Russell previously held the role of Product Owner - Telephony and Queue at Kiwibank, where responsibilities included optimizing systems and processes to enhance customer experience. Russell has also worked as an ICT Change Manager at both the NZ Transport Agency and Fujitsu New Zealand, and as a Unix Team Leader at Datacom. Earlier roles at Vodafone New Zealand and TelstraClear focused on change management and sales support, demonstrating a commitment to quality improvement and process optimization. Russell's career began at ANZ as a Customer Transaction Service Centre Officer, emphasizing customer service and process documentation. Russell holds a National Certificate in Business from Ara Institute of Canterbury and completed a program in First Line Management.
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DataTorque Ltd
DataTorque is a specialist New Zealand technology company born of a simple understanding that when everyone contributes, everyone benefits. Governments in the Pacific, Africa, the Caribbean, the Americas and Europe, trust our systems to collect billions of dollars of tax revenue that is essential for funding their public services such as schools, hospitals and roads. Collective Success Ours is a story of collective success that goes beyond delivering world-leading software and services. We work with donor agencies and together with our government clients helping them to turn their visions into reality. Our Team We come from all over the world and we operate all over the world, but our home base is Wellington, New Zealand. Being from a small, independent nation is an important point of difference because, like many of the countries we work with, we understand more than most that we rely on each other to achieve success. Our determination to succeed and our famous Kiwi down-to-earth approach has attracted some of the best talent available to join us and work together with our clients in delivering real impact where it matters. The result has been the continual refinement of our products and services, year-on-year growth and the unwavering loyalty of our clients.