Edgardo Librada

Edgardo (June) Librada is a seasoned professional with extensive experience in customer support and technical management. Currently serving as Sr Manager Customer Support at Dayforce since January 2021, Librada previously held multiple roles at Ceridian from July 2010 to January 2021, including Manager of Technical Customer Support and Service Delivery Manager. With expertise in managing functional and technical requirements, including XML, and improving service delivery within a shared services model, Librada has a proven track record in interface triage documentation and HCM WFM support. Prior experience includes a decade at Sprint Computer Networks Inc, where Librada managed accounting, HR, and payroll functions. Educational credentials include multiple certificates from Pyramid Quality Consulting Inc. and studies at CDI College and Western University.