Debtrak
Lucas do Amaral Martins is an experienced technical support professional currently serving as a Technical Support Coordinator at Debtrak since June 2025. Prior to this role, Lucas worked at Wella Company from September 2023 to June 2025 as a Desktop Support specialist, providing Level 1 and 2 support in a Windows environment. Lucas has a diverse background in facilities administration and help desk operations at JLL, as well as ICT desktop support at RGSUL Internet and RCTEL Solucoes em Telecom, where expertise included Active Directory and IT service management. Early career experience includes an internship at Correios, focusing on technical support and network infrastructure assistance. Lucas holds a Bachelor's degree in Information Technology from Victoria University, along with certifications in English and Telecommunications Technology from EC English Language Centres and IFSC, respectively.
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Debtrak
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Debt collection has always been hands on. But not every task requires the human touch. With Debtrak's powerful and user-friendly platform, you can automate the tedious, repetitive, and error-prone tasks in your debt collection process, so your teams can focus on what they do best. The result? More cost savings, more productivity, more debts collected. With decades of experience in the industry, Debtrak has driven innovation in the sector with a core mission of delivering customer experience excellence. With an unparalleled track record of 100% client retention over our 20 year history, we partner with our clients for the long term, developing our product roadmap with collaborative engagement across our client base. Headquartered in Sydney Australia, our team spans the globe, from Auckland to London, ensuring support and coverage regardless of timezone. With our key leaders coming from within the debt collection industry, we have a deep understanding of trends and needs of the sector which informs our dynamic culture of innovation. Contact us at sales@debtrak.com to arrange a demo or chat to our team.