Abul Kibria

Abul Kibria is an accomplished Lead User Researcher with extensive experience in conducting user research for various government and public sector organizations, including the Department for Environment, Food and Rural Affairs, Valuation Office Agency, and Ofgem. Throughout the career, Abul has spearheaded high-profile projects, focusing on user-centered design to enhance services such as the Electoral Integrity Programme and GP IT systems. Notable competencies include leading research initiatives using diverse methodologies to engage hard-to-reach user groups, understanding user needs, and employing analytical tools to inform service development. Abul holds an MSc in Internet Computing and a BSc (Hons) in Computer Science from the University of Surrey.