José Luis Espinoza

José Luis Espinoza has extensive experience in customer support and product management, currently serving as the Digital Services Customer Support Manager at DeLaval since November 2012. Responsibilities include managing global system support teams, participating in product development and customer support strategies, and overseeing the administration of the support ticket system. Previously, José held roles as Product Specialist and System Specialist, focusing on automation and farm management systems. With prior experience as CEO of Publi-City and Technical Support Manager at DeLaval Mexico, José possesses a strong background in technical training and customer support within the dairy industry. Educational background includes a Master's degree in Innovation and Business Development and a Bachelor’s degree in Mechatronics, Robotics, and Automation Engineering from Tecnológico de Monterrey.