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Will Hodgkins

Senior Customer Insights Analyst at Delaware North

Will Hodgkins is a seasoned professional in customer insights and research and development, currently serving as a Senior Customer Insights Analyst at Delaware North since August 2022. Prior experience includes a five-year tenure at Gartner, where Will held positions such as Principal in Research & Development Advisory, focusing on solving business challenges for Chief Technology Officers and R&D leaders through tailored insights and practices. Will also authored research and conducted workshops on various innovation and portfolio management topics. Previous roles span several organizations, including CEB (now Gartner) and Hanover Research, where Will leveraged market data to influence product decisions, contributing expertise in survey design and analysis. Will holds a Bachelor of Arts in Public Policy Analysis from the University of North Carolina at Chapel Hill.

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Delaware North

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Delaware North is a global food service and hospitality company headquartered in Buffalo, New York.


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10,000+

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