Deliveroo
Elizabeth MacFarlane has extensive experience in team leadership and customer service across various industries, currently serving as a Senior Team Lead at Deliveroo since September 2021. Prior roles include Guest Specialist Lead at Booking.com and Sales Team Manager/Client Care Team Manager at Kaplan International English. Elizabeth's background also features significant positions at First Rate Exchange Services, Google, Ryanair, and ITS Management, showcasing a strong skill set in customer support and management. Elizabeth began their professional journey in education as a TEFL Teacher at Westminster College Language School and has an academic background in Modern Languages and Cultures for Tourism from Università degli Studi di Bari.
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Deliveroo
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Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski. Deliveroo works with over 140,000 best-loved restaurants and grocery partners, as well as 150,000 riders to provide the best food delivery experience in the world. Deliveroo is headquartered in London, with around 3,500 employees in offices around the globe. Deliveroo operates in nearly 800 locations across 11 markets, including Australia, Belgium, France, Hong Kong, Italy, Ireland, Netherlands, Singapore, United Arab Emirates, Kuwait and the United Kingdom.