Matthew Barker

Senior Policy Manager, Service Excellence at Deliveroo

Matthew has held various roles at Deliveroo, starting from Customer Support Representative to Senior Customer Care Operations Manager. Matthew is skilled in managing teams, implementing processes, analyzing data, and designing training materials. In addition, Matthew has experience in customer service and maintaining hygiene standards from their time at Marche Restaurant. Matthew holds a Bachelor of Arts in English Literature With Creative Writing from the University of Hull.

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London, United Kingdom

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Deliveroo

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Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski. Deliveroo works with over 140,000 best-loved restaurants and grocery partners, as well as 150,000 riders to provide the best food delivery experience in the world. Deliveroo is headquartered in London, with around 3,500 employees in offices around the globe. Deliveroo operates in nearly 800 locations across 11 markets, including Australia, Belgium, France, Hong Kong, Italy, Ireland, Netherlands, Singapore, United Arab Emirates, Kuwait and the United Kingdom.