Delivery Hero
Yerma Alfaro Iglesias is an accomplished professional with extensive experience in product management, project management, and customer service across diverse sectors. At Delivery Hero, Yerma serves as a Senior Product Manager, focusing on chat platform enhancements and managing the product lifecycle to improve user experience and customer satisfaction. Previously, as a Senior Research Officer and Product Owner at the NSW Department of Customer Service, Yerma oversaw the successful development of online tools that significantly increased customer engagement across various government agencies. Yerma's career also includes roles at Efron Group, JVS Boston, AGS NASOFT, Ibermatica, and everis, showcasing a strong background in quality assurance, coaching, and IT project management. Educational qualifications include a Master's in Computer Science and various certifications in project management and agile methodologies.
Delivery Hero
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Delivery Hero SE is a Germany-based company, which is primarily engaged in the food industry. The Company operates as a provider of online food delivery services from restaurants and cafes. The Company offers pizza, burger, organic food, vegan cuisine, and Asian dishes, among others. Its portfolio of brands comprises Foodpanda, Lieferheld, Foodora, PedidosYa, Clickdelivery, Talabat, Yemeksepeti, Donesi, Pauza, Hungerstation, Hellofood, Otlob and others. The Company operates globally, on the territory of more than 40 countries, comprising Europe, the Middle East, North Africa, Asia, and the Americas. The Company's services are available through Web version and mobile application.