Dell Technologies
Kim Gonzales is a seasoned professional with extensive experience in operational management and project coordination, primarily at Dell Technologies since September 2006. In various roles, including Senior Manager of Customer Incident Management and Infrastructure Support Group, Kim has established strong professional relationships with partner accounts and led initiatives that enhance product quality and service delivery across global markets. Prior to Dell, Kim held management positions at Cintas and Prudential Healthcare, focusing on customer service and process improvement. Military service in the U.S. Marine Corps provided foundational leadership experience, successfully overseeing administrative functions for large operational commands. Kim holds a Bachelor of Arts in Psychology from the University of Minnesota.
Dell Technologies
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Dell Technologies is a provider of hardware, software, cloud and big data solutions. Founded in 1984, today Dell Technologies has a workforce numbering over 130,000 and operates globally in 180 countries. Dell Technologies is divided into two reportable segments: the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG). The Infrastructure Solutions Group provides Dell’s customers with cloud storage and big data solutions. Dell offers a range of solutions, including traditional and next-generation options like all-flash arrays, scale-out file, object platforms, and software-defined solutions. On the server side, they similarly offer a variety of solutions, including high-performance rack, blade, tower, and hyperscale servers. The Client Solutions Group provides customers with hardware such as desktops, laptops, displays and projectors. Included in this segment is their Dell PC-as-a-Service, which simplifies PC management for companies by allowing them to purchase individual monthly seats that encompass hardware, software, and lifecycle services at an affordable, predictable price point. Together, the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG) facilitate Dell’s customers’ digital transformation as they work to strengthen their businesses and lift workforce productivity.