Dell Technologies
Nima D'Souza is a seasoned IT professional with extensive experience in automation, AI/ML technologies, and contact center solutions. Currently serving as Global IT Director at Dell since August 2006, Nima D'Souza leads teams focused on delivering Zero Touch solutions across various technologies, including CCaaS and database management. Prior to this role, Nima D'Souza was a Sr. IT Manager overseeing global CCaaS initiatives and a Product Manager for Dell’s Intelligent Call Routing and Distribution products. Previous experience includes roles as Solution Architect at Exigen Group, Sr. Engineer at Genesys, and Manager of Application Development at MCI Communications, along with engineering positions at Dataimage and Iomega. Nima D'Souza holds a Master’s degree in Computer Science from New York University - Polytechnic School of Engineering and a Bachelor's degree in Computer & Information Science from Brooklyn College.
This person is not in any teams
Dell Technologies
600 followers
Dell Technologies is a provider of hardware, software, cloud and big data solutions. Founded in 1984, today Dell Technologies has a workforce numbering over 130,000 and operates globally in 180 countries. Dell Technologies is divided into two reportable segments: the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG). The Infrastructure Solutions Group provides Dell’s customers with cloud storage and big data solutions. Dell offers a range of solutions, including traditional and next-generation options like all-flash arrays, scale-out file, object platforms, and software-defined solutions. On the server side, they similarly offer a variety of solutions, including high-performance rack, blade, tower, and hyperscale servers. The Client Solutions Group provides customers with hardware such as desktops, laptops, displays and projectors. Included in this segment is their Dell PC-as-a-Service, which simplifies PC management for companies by allowing them to purchase individual monthly seats that encompass hardware, software, and lifecycle services at an affordable, predictable price point. Together, the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG) facilitate Dell’s customers’ digital transformation as they work to strengthen their businesses and lift workforce productivity.