Dell Technologies
Ruben Cavazos is an experienced technology leader currently serving as the Director of Infrastructure Reliability Engineering at Dell Technologies since March 2006, focusing on enhancing AIOps, observability, and incident management. Previously, as the Connectivity SRE Director, Ruben recruited and led a team to close observability gaps and improve automation within the Connectivity/IoT ecosystem. Ruben's career at Dell includes roles such as Connectivity/IoT Development Consultant and Sr. Manager for Applications Support, where Ruben managed application support for CRM solutions. Prior to Dell, Ruben held various roles in risk management and operational readiness, as well as ecommerce development at Citifinancial Auto Division and Associates First Capital Corporation. Ruben holds a Bachelor of Arts degree in Plan II from The University of Texas at Austin.
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Dell Technologies
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Dell Technologies is a provider of hardware, software, cloud and big data solutions. Founded in 1984, today Dell Technologies has a workforce numbering over 130,000 and operates globally in 180 countries. Dell Technologies is divided into two reportable segments: the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG). The Infrastructure Solutions Group provides Dell’s customers with cloud storage and big data solutions. Dell offers a range of solutions, including traditional and next-generation options like all-flash arrays, scale-out file, object platforms, and software-defined solutions. On the server side, they similarly offer a variety of solutions, including high-performance rack, blade, tower, and hyperscale servers. The Client Solutions Group provides customers with hardware such as desktops, laptops, displays and projectors. Included in this segment is their Dell PC-as-a-Service, which simplifies PC management for companies by allowing them to purchase individual monthly seats that encompass hardware, software, and lifecycle services at an affordable, predictable price point. Together, the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG) facilitate Dell’s customers’ digital transformation as they work to strengthen their businesses and lift workforce productivity.