Delta Electronics Americas
Laura Jao is a Customer Service Engineer at Delta Electronics (Americas) since March 2021, with a background in quality control and customer service. Previously, Laura worked as a Quality Control Technician at Cornerstone Building Brands, where notable achievements included reducing scrap by 90% through rigorous inspections, increasing production speed by 20% by efficiently managing incoming materials, and ensuring 95% accuracy in component measurements through precise calibration of tools. Laura's early experience includes a position as a cashier at Target. Laura holds a Bachelor of Engineering in Electrical and Electronics Engineering from California State University, Long Beach, earned between 2015 and 2019.
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Delta Electronics Americas
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.