Maximus Canada
Alice H Leung has extensive experience in customer service and administrative roles across various industries. Currently a Customer Service Representative at MAXIMUS Canada since May 2017, Alice has demonstrated proficiency in handling a multi-line phone system and providing support both over the phone and in person in the insurance sector. Previous roles include Administrative Assistant at Manulife and OAK TREE HOUSE LTD, where Alice managed administrative tasks and prepared rental documents, as well as a Front End Assistant at Costco Wholesale Canada, showcasing effective communication and cash handling skills. Alice's educational background includes studies at Simon Fraser University and Kwantlen Polytechnic University.
Maximus Canada
At Maximus Canada, we play a critical role in helping governments achieve their goals by providing health and human services in communities across the country. We offer systems integration services to enable top operational performance in program administration, including document processing, contact centre management, and health and human services administration, as well as being a leading developer of software and IT services. In British Columbia, Maximus Canada administers two of the Province's most important health care programs: the Medical Services Plan and PharmaCare. We provide employment services through WorkBC offices in five jurisdictions in the province. Our Service BC Contact Centre provides information and referral services for residents, and is the recipient of the 2019 Service to the Citizen award. In Ontario, Maximus Canada administers the Ontario Drug Benefit Program on behalf of the Ontario Ministry of Health and Long-Term Care. Most recently, Maximus Canada supported the Federal government through our Elections Canada Contact Centre. In Prince Edward Island, our Deltaware Division is one of Atlantic Canada’s largest Oracle Enterprise Resource Planning application teams. Deltaware Division produces Medigent®, a world-class suite of healthcare software used in nine of the 13 provinces and territories in Canada.