Maximus Canada
David Burke is an experienced director with a strong background in contact center operations and client services. Currently serving as the Director of Service BC Contact Centres at Maximus Canada since May 2023, David previously held significant roles including Global Director of Client Services and Accounts Payable Service Desk at Conduent, overseeing operations in seven countries. David’s expertise extends to consulting in contact centers and health information technology, notably as a Project Lead for the New Brunswick Department of Health. Additional leadership experience includes directorships at Millennium 1 Solutions and Avis Budget Group, where David managed large teams and launched major operations. With a Bachelor of Engineering from Dalhousie University, a Diploma in Engineering from Saint Mary's University, and a Certificate in French from Université Sainte-Anne, David combines technical knowledge with a proven track record in operational excellence and customer service.
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Maximus Canada
At Maximus Canada, we play a critical role in helping governments achieve their goals by providing health and human services in communities across the country. We offer systems integration services to enable top operational performance in program administration, including document processing, contact centre management, and health and human services administration, as well as being a leading developer of software and IT services. In British Columbia, Maximus Canada administers two of the Province's most important health care programs: the Medical Services Plan and PharmaCare. We provide employment services through WorkBC offices in five jurisdictions in the province. Our Service BC Contact Centre provides information and referral services for residents, and is the recipient of the 2019 Service to the Citizen award. In Ontario, Maximus Canada administers the Ontario Drug Benefit Program on behalf of the Ontario Ministry of Health and Long-Term Care. Most recently, Maximus Canada supported the Federal government through our Elections Canada Contact Centre. In Prince Edward Island, our Deltaware Division is one of Atlantic Canada’s largest Oracle Enterprise Resource Planning application teams. Deltaware Division produces Medigent®, a world-class suite of healthcare software used in nine of the 13 provinces and territories in Canada.