Maximus Canada
Mandira Zutshi Ph.D is an experienced professional with a diverse background in customer service, administration, and education. Currently serving as a Customer Service representative in the Speculation and Vacancy Tax department at Maximus Canada since January 2022, Mandira has previously held positions such as Administrative Assistant at Edison College Canada and Retail Services at Real Canadian Superstore. Mandira's academic journey includes a Doctor of Philosophy in Political Science from the University of Mumbai, alongside additional qualifications in French. Earlier career roles include a Research Officer at Tata Institute of Social Sciences, where responsibilities included managing the Indian component of a collaboration with the International Labor Organization, and teaching French and History at Bombay Scottish School. Additional experience at Daksh eServices and Convergys emphasizes strong customer service skills developed over a significant career span.
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Maximus Canada
At Maximus Canada, we play a critical role in helping governments achieve their goals by providing health and human services in communities across the country. We offer systems integration services to enable top operational performance in program administration, including document processing, contact centre management, and health and human services administration, as well as being a leading developer of software and IT services. In British Columbia, Maximus Canada administers two of the Province's most important health care programs: the Medical Services Plan and PharmaCare. We provide employment services through WorkBC offices in five jurisdictions in the province. Our Service BC Contact Centre provides information and referral services for residents, and is the recipient of the 2019 Service to the Citizen award. In Ontario, Maximus Canada administers the Ontario Drug Benefit Program on behalf of the Ontario Ministry of Health and Long-Term Care. Most recently, Maximus Canada supported the Federal government through our Elections Canada Contact Centre. In Prince Edward Island, our Deltaware Division is one of Atlantic Canada’s largest Oracle Enterprise Resource Planning application teams. Deltaware Division produces Medigent®, a world-class suite of healthcare software used in nine of the 13 provinces and territories in Canada.