Wendy Ooms

Customer Service Specialist at Maximus Canada

Wendy Ooms is an experienced customer service professional with a diverse background in various roles, including a current position as a Customer Service Specialist at Maximus Canada since March 2021. Previous roles include Cashier Supervisor and Pharmacy Assistant at Shoppers Drug Mart from December 2016 to March 2021, as well as customer service and cashier positions at Western Foods in 2014. Earlier experience includes an Operator role at Crothall Services Group from 2010 to 2012, and a Sales Associate at Sears Canada from May 1996 to 2000. Wendy Ooms holds a Medical Office Assistant degree from Camosun College and a high school diploma from Springvalley Secondary.

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Victoria, Canada

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Maximus Canada

At Maximus Canada, we play a critical role in helping governments achieve their goals by providing health and human services in communities across the country. We offer systems integration services to enable top operational performance in program administration, including document processing, contact centre management, and health and human services administration, as well as being a leading developer of software and IT services. In British Columbia, Maximus Canada administers two of the Province's most important health care programs: the Medical Services Plan and PharmaCare. We provide employment services through WorkBC offices in five jurisdictions in the province. Our Service BC Contact Centre provides information and referral services for residents, and is the recipient of the 2019 Service to the Citizen award. In Ontario, Maximus Canada administers the Ontario Drug Benefit Program on behalf of the Ontario Ministry of Health and Long-Term Care. Most recently, Maximus Canada supported the Federal government through our Elections Canada Contact Centre. In Prince Edward Island, our Deltaware Division is one of Atlantic Canada’s largest Oracle Enterprise Resource Planning application teams. Deltaware Division produces Medigent®, a world-class suite of healthcare software used in nine of the 13 provinces and territories in Canada.