Dematic
Billy Cotton is an accomplished professional with a strong focus on operational readiness and customer support within the technology and logistics sectors. Currently serving as the Customer Operational Readiness Manager at Dematic since March 2023, Billy has a rich background at SSI SCHÄFER, where roles included Service Manager, Site and Software Support Lead, and Lead Software Support Engineer. Responsibilities encompassed managing teams of IT and engineering professionals, optimizing operations in large fulfillment centers, and fostering relationships with key stakeholders. Previous experience includes positions at tmWare and Games Media, where skills in software development and technical support were honed. Billy holds a BSc in Computer Science from Northumbria University.
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Dematic
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Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centers, manufacturing facilities and service centers located in more than 25 countries, the Dematic global network of 10,000 employees has helped achieve more than 6,000 worldwide customer installations for some of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the global leaders in industrial trucks and supply chain solutions, and a leading provider of warehouse automation.