Lisa Whitten

Customer Success Manager - Key Accounts at Dematic

Lisa Whitten, CSM, CSPO, CCSM, currently serves as the Customer Success Manager for Key Accounts at Dematic, where responsibilities include developing and leading the Customer Success Management Program aimed at enhancing customer satisfaction and retention. Previously, Lisa held various roles at Dematic, including Customer Success Manager for Micro Enterprise Solutions, Project Lead Disruptor (Micro-Enterprise), Business Analyst for Global Engineering Technologies, and Project Manager/Scrum Master for Mechatronics R&D. Prior to joining Dematic, Lisa worked at ArtiFlex Manufacturing, LLC as a Data Manager, at Tooling Systems Group, Inc. as a Data & Estimating Coordinator, and at Vans Pattern Corporation as a CAD/CAM Programmer. Education includes studies at the University of Hawaii at Manoa and Grand Rapids Community College.

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Grand Rapids, United States

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Dematic

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Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centers, manufacturing facilities and service centers located in more than 25 countries, the Dematic global network of 10,000 employees has helped achieve more than 6,000 worldwide customer installations for some of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the global leaders in industrial trucks and supply chain solutions, and a leading provider of warehouse automation.