Department for Work and Pensions
Ioannis Faidros is a Senior Solution Architect at DWP Digital since October 2020. Prior to this, Ioannis worked at Genesys from November 2008 to January 2019, holding various roles such as Senior Principal Consultant, Senior Consultant, and Consultant in Professional Services EMEA. Ioannis also has experience as an Assistant Topographer at a privately held company and served in the Hellenic Army as a Private, where Ioannis provided network operation support and IT services. Ioannis holds a MSc in Communications Networks and Software from the University of Surrey and a MEng in Electrical and Computer Engineering from Democritus University of Thrace.
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Department for Work and Pensions
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The Department for Work and Pensions (DWP) is the UK’s largest government department and is responsible for welfare, pensions and child maintenance policy. It administers the State Pension and a range of working age, disability and ill health benefits, serving around 20 million customers. DWP is responsible for • understanding and dealing with the causes of poverty rather than its symptoms • encouraging people to work and making work pay • encouraging disabled people and those with ill health to work and be independent • providing a decent income for people of pension age and promoting saving for retirement • providing value for money and reducing levels of fraud and error • reducing work-related death and serious injury in workplaces through the Health and Safety Executive DWP is a fast paced organisation which puts leadership at the centre of its transformation journey. The majority of DWP colleagues are part of the Operational Delivery Profession (ODP) – providing customer service to DWP’s 20 million customers across the UK. ODP is a thriving, inclusive professional community that supports colleagues and encourages them to learn, develop, grow and progress in their career to reach their full potential.