Department for Work and Pensions
James Woodhead is an experienced professional currently serving as a Senior Operations Leader in Debt at the Department for Work and Pensions (DWP) since July 2023. Prior roles include Delivery Manager at the Ministry of Justice UK, Executive Officer within the UK Civil Service, and Head of Consultancy at the Independent Schools Inspectorate. Additionally, James has contributed to the British Council as a National Academic Manager and Examinations Manager and held the position of Assistant Director of Studies at the International House World Organisation. Academic qualifications include an MA in TESOL/Applied Linguistics from the University of Nottingham and various certifications in English language teaching from Cambridge, as well as a Diploma in Therapeutic Counselling/Psychotherapy from Bournemouth University International College.
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Department for Work and Pensions
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The Department for Work and Pensions (DWP) is the UK’s largest government department and is responsible for welfare, pensions and child maintenance policy. It administers the State Pension and a range of working age, disability and ill health benefits, serving around 20 million customers. DWP is responsible for • understanding and dealing with the causes of poverty rather than its symptoms • encouraging people to work and making work pay • encouraging disabled people and those with ill health to work and be independent • providing a decent income for people of pension age and promoting saving for retirement • providing value for money and reducing levels of fraud and error • reducing work-related death and serious injury in workplaces through the Health and Safety Executive DWP is a fast paced organisation which puts leadership at the centre of its transformation journey. The majority of DWP colleagues are part of the Operational Delivery Profession (ODP) – providing customer service to DWP’s 20 million customers across the UK. ODP is a thriving, inclusive professional community that supports colleagues and encourages them to learn, develop, grow and progress in their career to reach their full potential.