Mo Shadi

Mo Shadi currently serves as an Executive Officer at the Department for Work and Pensions (DWP) since January 2025. Previously, Mo held the position of Brand Manager at Selfridges from November 2006 to July 2025, where responsibilities included managing client queries, onboarding new employees, leading team objectives, and training staff on new products. Additional experience includes roles as Area Account Card Trainer/Sales Associate at Ted Baker Plc, and Sales Associate positions at Topshop and Argos, with a focus on customer service and sales. Mo's educational background includes a GNVQ in Business Studies from Westminster Kingsway College and GCSEs from Lillian Baylis Technology School.

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Department for Work and Pensions

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The Department for Work and Pensions (DWP) is the UK’s largest government department and is responsible for welfare, pensions and child maintenance policy. It administers the State Pension and a range of working age, disability and ill health benefits, serving around 20 million customers. DWP is responsible for • understanding and dealing with the causes of poverty rather than its symptoms • encouraging people to work and making work pay • encouraging disabled people and those with ill health to work and be independent • providing a decent income for people of pension age and promoting saving for retirement • providing value for money and reducing levels of fraud and error • reducing work-related death and serious injury in workplaces through the Health and Safety Executive DWP is a fast paced organisation which puts leadership at the centre of its transformation journey. The majority of DWP colleagues are part of the Operational Delivery Profession (ODP) – providing customer service to DWP’s 20 million customers across the UK. ODP is a thriving, inclusive professional community that supports colleagues and encourages them to learn, develop, grow and progress in their career to reach their full potential.


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1,001-5,000

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