DerbySoft
Michelle Stieb is an experienced professional in the hospitality and travel industry with a strong background in customer support, account management, and revenue management. Currently serving as a Support Analyst at DerbySoft, Inc. since July 2012, Michelle manages ticket request flows and ensures customer satisfaction while coordinating with stakeholders. Prior experience includes roles at TravelClick Inc. as an Account Manager for direct connect partnerships, and at Orbitz.com as a Hotel Implementations Analyst. Michelle's early career involved positions in human resources and guest services within prestigious organizations such as Hilton Hotels and the Walt Disney Company. Michelle holds a BA in Hospitality Management from Kendall College and an A.A from William Rainey Harper College.
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DerbySoft
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DerbySoft is the leading provider of high-performance distribution services to the hospitality industry. The foundation of DerbySoft's work is the connectivity it builds and maintains between these hotels companies' Central Reservations Systems and the platforms of Online Travel Agencies around the world. More recently, as travel metasearch sites have grown in importance, DerbySoft has developed specialized metasearch connectivity as well as a suite of metasearch reporting and management tools for the hotel companies.