Emmy Fabrice Twizere

Emmy Fabrice TWIZERE currently serves as a Customer Support Executive at Deriv since January 2024. Prior experience includes roles at WEC Outsourcing from August 2020 to January 2024, where Emmy held positions such as Quality Assurance Clerk, Team Leader, Customer Support Team Lead, Customer Support Officer, and Assistant Trainer. In these roles, responsibilities included managing exam administration, leading teams, and conducting quality assurance checks, as well as assisting in data analytics training focused on Excel and Power BI at Rwanda Parliament. Emmy holds a Diploma in Cloud Computing from Worldwide E-learning Campus (2018-2021) and a High School Diploma in Computer Science from LST APED TSS (2015-2017).