Descript
Kolten Majeske is a skilled technical support professional with extensive experience in customer support and troubleshooting. Currently serving as a Technical Support Representative at Descript, Kolten provides assistance to users encountering difficulties while editing. Prior to this role, Kolten worked at ModSquad as a Technical Support Specialist, offering email and chat support for a major video hosting platform and documenting technical issues for resolution. Additional experience includes operating power equipment at Macy's Fulfillment Center and managing the arcade redemption center at Coming Attractions Theatres. Kolten's early career as a Remote Service Technician at Support.com highlighted a strong ability to resolve complex network issues effectively while maintaining high customer satisfaction levels.
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Descript
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Descript builds simple and powerful collaborative tools for new media creators. They strive to eliminate the tedious work that often stands between an idea and its expression, so that creators can focus on developing their craft instead of their usage of tools. Descript is a next generation digital media platform that offers a new "engine" that lets you edit audio by editing text (instead of waveforms).