Design Within Reach
Lauren Daston currently serves as the Customer Experience Operations Lead at Design Within Reach, co-managing the Retail Operations team and overseeing key performance indicators. Lauren has held various roles within the company, including Retail Operations Specialist and Virtual Studio Operations Specialist, where responsibilities included streamlining processes and enhancing customer support. Prior experience includes positions at Raymour and Flanigan as a Customer Care Coordinator and Crate and Barrel as a Department Lead, with a strong focus on customer service and team development. Lauren holds a Bachelor of Science degree in Business Administration and Management from Newbury College.
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Design Within Reach
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Design Within Reach, a retailer based in the US and Canada, is involved in selling and marketing home and office furnishings.