Michelle Berois

Lead Content Creator at Design x Us

Michelle Berois, CCXP, currently serves as a Service Designer at Delta Dental Ins., where Michelle collaborates with cross-functional teams to enhance customer experience through detailed service blueprints and journey mapping. In addition to this role, Michelle contributes as a CX Associate and Lead Content Creator for Design x Us, developing interview guides and publishing insights from design thought leaders. Michelle's prior experience includes roles as a User Experience Researcher for Hawaii United Okinawa Association, Content Designer for Femigrants, and various positions focused on user experience and client coordination in the dental industry. Michelle is a graduate of General Assembly and holds a Bachelor of Applied Science in Dental Hygiene from Miami Dade College and Broward College.

Location

San Francisco, United States

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Design x Us

Design x Us (pronounced "Design by Us") is a volunteer-based organization that seeks to discover and share the unique stories behind the humans that power the design industry. Our goal is to inspire designers to be proud of their unique perspectives, diversity, purpose, and story. @design_x_us


Employees

11-50

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