DeskXpand
Pratik Shah brings extensive experience in project management and design, currently serving as a Senior Project Manager, Chief Information Security Officer, and Head of Design and Front End Development at Biztech IT Consultancy Pvt. Ltd. Since October 2013, Pratik has also held leadership roles in design and front-end development at AppJetty, CRMJetty, and DeskXpand. Prior experience includes positions as a Senior Web Developer at Cybage Software and Senior Web Designer at Cybervox Network Limited, with a strong background in web development technologies such as HTML, CSS, JavaScript, jQuery, and Bootstrap. Pratik holds a BCA and PGDCA from Som-Lalit Institute of Computer Application.
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DeskXpand
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DeskXpand has anything you need to communicate effectively with your customers. A full-fledged ticket management system typically provides all of the necessary elements for delivering a flawless and cost-effective customer experience. In the simplest terms, DeskXpand is a sturdy and flexible program that can scale to meet ons’ your organization’s needs.