The Business Analysis and Support Team at DHL Express Belgium is responsible for leveraging data and analytics to drive informed decision-making and operational efficiencies across the company. This team works on various aspects such as system testing, data quality assurance, customs clearance support, customer experience enhancement, and global network support. They play a crucial role in improving customer operations, employee engagement, and overall business processes by providing analytical insights and technical expertise. Their work ensures the seamless functioning of DHL's logistics services while upholding the company's commitment to sustainability and innovation.