Diamondback Branding
Jolene Slama-Saenz has a diverse work experience spanning several industries. Jolene is currently working as the Director of Marketing & Customer Experience at Diamondback Branding, a position they have held since July 2022. Prior to this, they served as the Customer Service & Marketing Manager at the same company from August 2021 to July 2022.
Before joining Diamondback Branding, Jolene held various roles at BuildASign.com. Jolene worked as the Art Department Manager from April 2017 to July 2021, where they were responsible for managing the day-to-day activities of the art team. From October 2014 to April 2017, they served as the Art Team Floor Manager, focusing on customer service and managing the call/inquiry team. Jolene also worked as a CLT Floor Manager from December 2013 to October 2014 and was a part of the Customer Love Team from January 2012 to December 2013.
Jolene's earlier work experience includes roles at Austin Toros, where they served as the Business and Game Operations Manager from October 2005 to July 2011. Jolene also held the position of Operations Manager at Austin Toros during the same period. Jolene'searliest role was as an Intern at Indiana Fever in 2004.
Overall, Jolene Slama-Saenz has extensive experience in marketing, customer service, and operations management, showcasing their versatility and adaptability in various professional settings.
Jolene Slama-Saenz obtained a Bachelor of Science (BS) degree in Communication from Indiana State University, where they studied from 1999 to 2003. In addition to their formal education, Jolene also holds a certification in De-Escalating Conversations for Customer Service, which they obtained through LinkedIn in February 2022.
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Diamondback Branding
WHO WE ARE Located in the great city of Austin TX, Diamondback Branding LLC is composed of a dedicated and skilled group of staff who are passionate about their work. We believe in working hard and having fun. Owned and operated by William and Joni Lovelace, Diamondback is a family operated business with enterprise capacities. We love dogs, eating tacos and helping our community. WHAT WE DO Diamondback Branding LLC is a premium promotional product supplier. We sell our products and services to direct businesses as well as promotional product suppliers. Our product line focuses on name brand engraved and printed tumblers and coolers. Our equipment includes 18 laser engravers, 5 UV-LED industrial printers, and one vinyl printer. WHERE WE CAME FROM Diamondback Engraving was started in 2012 as a mobile engraving company remotely and online. In August 2014 we leased our first office space, 1,300 square feet, located in Oak Hill, just west of Austin, Texas. July 2015, we moved to our 5,000 square foot location on Todd Lane. In April 2018 we moved to our Trade Center building, a 10,000 square foot facility. In June of 2018 Diamondback Engraving was re-branded as Diamondback Branding to better incorporate our new printing equipment and future business goals. We began outgrowing our Trade Center building during the holiday season of 2019. In January 2020 we signed a contract on a 27,000 custom built warehouse across the street on Trade Center Dr. We expect to move into our new office in June of 2020. Diamondback exists through a natural progression of hard work and dedication. We now have nearly 40 full time employees and are one of top 10 tumbler suppliers in the promotional products industry.