Rich Johnstun

Rich Johnstun serves as the Sr. Director of Technical Services Training and Support at Diebold Nixdorf, where responsibilities include leading training and support operations for over 2,500 field associates in North America. With a career spanning more than two decades at Diebold Nixdorf, Rich has held several senior positions, including directing enterprise application engagement, service management, and service technology innovation, supporting more than 15,000 technicians globally. Prior experience includes roles at Bank of America as a Technical Instructor and Technical Support Agent, focusing on ATM training and support. Rich's educational background includes studies at Stark State College and Los Positas College.