Digicel Group
Adriel N. possesses extensive experience in customer service and operations management, currently serving as a Senior Agent in Customer Operations at Digicel Group since September 2018. Previous roles include Customer Care Technician and Call Center Agent, where Adriel N. focused on resolving customer queries and delivering exceptional customer care. Prior to Digicel Group, Adriel N. worked as a Graduate Trainee at the Ministry of Foreign & Caricom Affairs, preparing vital documentation related to diplomatic relations. Other roles include Optical Assistant at Optometrists Today, Student Assistant at the University of the West Indies, and Operations Intern at the Ministry of Housing & Urban Development. Adriel N. earned a Bachelor of Arts in History from the University of the West Indies, St. Augustine Campus in 2015, following a foundational education at Trinity College Moka.
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Digicel Group
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Digicel Group is a Digital Operator based in Kingston, Jamaica. Digicel is one of the fastest growing telecommunications companies. It has quickly expanded to serve markets across the Caribbean, Central America and Asia Pacific regions. Digicel has over 13 million subscribers with services like mobile phone, broadband and wireless, cable, managed IT services and more. Founded in 2001 by Irish entrepreneur and philanthropist Denis O’Brien, Digicel’s largest markets include Jamaica, Haiti, Papua New Guinea and Trinidad and Tobago.