Digicel Group
Daven Govender has extensive experience in customer operations and customer experience management, with a focus on delivering exceptional service across various markets. In their current role as Group Chief Customer Officer at Digicel Group, Daven is responsible for designing CX strategies and improving customer touchpoints. Prior to this, Daven held roles such as Customer Experience Director and Head of Sales and Operations at Digicel Pacific, where Daven successfully increased sales and revenue. With a background in contact center management and operations, Daven has a strong track record of driving customer satisfaction and operational efficiencies.
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Digicel Group
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Digicel Group is a Digital Operator based in Kingston, Jamaica. Digicel is one of the fastest growing telecommunications companies. It has quickly expanded to serve markets across the Caribbean, Central America and Asia Pacific regions. Digicel has over 13 million subscribers with services like mobile phone, broadband and wireless, cable, managed IT services and more. Founded in 2001 by Irish entrepreneur and philanthropist Denis O’Brien, Digicel’s largest markets include Jamaica, Haiti, Papua New Guinea and Trinidad and Tobago.