Sini Forsblom

Sini Forsblom is an accomplished Customer Service Manager with extensive experience in B2B customer service, sales support, and process automation. Currently at Digita Oy since December 2018, Sini oversees billing processes, account receivables, HR controlling, and development projects involving Dynamics 365 administration. Prior to this, Sini served as Customer Service Manager at Ukkoverkot Oy, focusing on customer management and technical support across various sales channels. Sini’s career began at Canon in various roles including Partner Program Specialist, Management Assistant, and Sales Coordinator, contributing to partner program development and internal communication. Sini holds a Bachelor's Degree in Business Administration and Management from Haaga-Helia University of Applied Sciences and additional international education credentials.