IT Security Analyst (tier 3)

Join Us as an IT Security Analyst!

At Digital Hands, we're dedicated to fortifying cybersecurity for organizations everywhere. We're seeking a skilled IT Security Analyst (Tier 3) to join our Security Operations Center (SOC) and take on a senior role in managing and analyzing complex security events. This is an onsite, full-time position at our Tampa Headquarters.

About You

• You’re a Problem Solver: With your extensive experience, you’re able to analyze complex security events and determine whether activity is normal or malicious, ensuring robust protection for customers.
• You’re an Expert in Threat Research & Hunting: You understand the full incident response lifecycle, and you’re ready to act as the most senior threat hunting resource to handle escalated incidents and help refine security processes.
• You Thrive in High-Stakes Situations: Your expertise in analyzing nuanced security threats allows you to quickly identify sophisticated attacks and discern false positives, taking timely action to mitigate risk.
• You’re a Strategic Thinker: You can balance long-term security strategies with near real-time actions, offering both deep analysis and swift remediation as needed.
• You’re Passionate About Process Improvement: You actively contribute to developing and refining processes, rules, and policies, continually improving security operations and response times.
• You Mentor and Lead: You take pride in sharing your knowledge, mentoring junior team members, and helping shape the future of the SOC by developing training materials and career paths for the team.

Things You’ll Do

• Analyze and Investigate Threats: Review system logs, network traffic, and data packets to identify malicious activity, conducting preliminary incident response and threat analysis.
• Lead Escalations: Provide guidance and support for escalations from First Responders and Associate Analysts, applying your expertise to resolve advanced security issues.
• Tune and Optimize Systems: Perform initial and ongoing tuning of customer environments, starting from onboarding, ensuring environments are optimized for accurate threat detection.
• Develop Security Rules and Policies: Create and implement custom rules and policies to improve security monitoring and response, benefiting individual customers or the broader global customer base.
• Conduct Vulnerability Testing: Lead vulnerability testing efforts to proactively identify weaknesses and ensure customers’ systems remain secure against emerging threats.
• Provide Strategic Security Analysis: Offer both strategic and real-time auditing, investigating, and remediation of security incidents, ensuring customers' environments remain secure.
• Participate in Training and Knowledge Sharing: Deliver tabletop scenario-based training for customers and expand the team’s collective knowledge by contributing to the internal Knowledge Base.
• Assist with Compliance Efforts: Work on security-related services, change controls, and research efforts to assist in maintaining compliance and improving security protocols.
• Mentor and Lead Teams: Mentor junior members of the SOC, providing guidance on security concepts, and help develop training curricula to support career development within the SOC.

What You Bring

• Education & Experience: Bachelor’s degree in Information Technology, Cybersecurity, or a related field. 5+ years of experience in IT and 5+ years of Cybersecurity experience, ideally in an MSSP or SOC environment.
• Technical Expertise: Hands-on experience with web application security, vulnerability management, packet analysis (Wireshark), and IDS/IPS systems. Proficiency in SIEM tools such as Cyguard, FortiSIEM, Arcsight, or QRadar.
• Advanced Security Knowledge: Solid understanding of network protocols (TCP/IP, DNS, DHCP), and operating systems (UNIX, Linux, Windows). Familiarity with network hunting and cloud computing security is a plus.
• Certifications: Relevant cybersecurity certifications such as SANS GIAC, CompTIA Security+, CISSP, or other equivalent qualifications are a plus.

If you're ready to join a dynamic team and play a crucial role in the fight against cyber threats, we want to hear from you! Help shape the future of cybersecurity at Digital Hands.