Alex M. is an experienced professional with a background in enterprise reporting and management information, currently serving as Head of Enterprise Reporting & MI at Diligenta since November 2022. Previous roles include Implementation Manager/Policy Lead at Lloyds Banking Group, where Alex M. oversaw implementation processes, and Senior Operations Manager at Equiniti Hazell Carr, focusing on operational change activities. Alex M. has held various senior positions in risk and compliance, operations management, and quality assurance across multiple financial and recruitment firms, demonstrating a strong ability to optimize processes and ensure adherence to compliance standards. Alex M. holds a Bachelor's degree in Computer Forensics from Liverpool John Moores University and multiple financial qualifications, including certifications in Anti Money Laundering and Financial Planning.
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Diligenta - a subsidiary of Tata Consultancy Services
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Diligenta, a UK-based, FCA regulated subsidiary of Tata Consultancy Services (TCS), is a leading provider of business process services for the Life and Pensions industry. Established in 2005, Diligenta has a consistent track record of delivering operational transformation to the L&P industry. Our aim is to transform our client’s operations, utilising our industry leading platform and digital capabilities and to support our clients to launch new products and propositions. We combine our in depth knowledge of life assurance with TCS’ proven IT and delivery capability to deliver transformation for our clients in a competitive market place.