Claire Smith is a skilled customer service professional with a solid background in various roles across multiple organizations. Currently serving as a Customer Service Representative at Diligenta, a subsidiary of Tata Consultancy Services, since January 2023, Claire previously worked as a Customer Service Agent at Whirlpool Corporation and as a Customer Service Analyst at Data Interchange. Claire also has experience in education as an SLA Teaching Assistant at Peterborough College. Claire holds a Bachelor of Science (Honours) degree in Computer Science from Anglia Ruskin University, completed in 2019.
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Diligenta - a subsidiary of Tata Consultancy Services
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Diligenta, a UK-based, FCA regulated subsidiary of Tata Consultancy Services (TCS), is a leading provider of business process services for the Life and Pensions industry. Established in 2005, Diligenta has a consistent track record of delivering operational transformation to the L&P industry. Our aim is to transform our client’s operations, utilising our industry leading platform and digital capabilities and to support our clients to launch new products and propositions. We combine our in depth knowledge of life assurance with TCS’ proven IT and delivery capability to deliver transformation for our clients in a competitive market place.