Jack P. has extensive experience in customer service roles, currently serving as a Customer Service Representative at Diligenta, a subsidiary of Tata Consultancy Services, since September 2019. Prior to this position, Jack worked as a Customer Manager at RSA from January 2018 to September 2019, where strong relationships with customers were developed, and effective strategies were implemented to surpass individual and organizational growth targets. Jack's tenure at RSA involved collaborating with a close-knit team of ten, showcasing strong teamwork and an innovative problem-solving approach. Earlier experience includes a role as a General Assistant at Showcase Cinema from October 2016 to July 2017.
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Diligenta - a subsidiary of Tata Consultancy Services
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Diligenta, a UK-based, FCA regulated subsidiary of Tata Consultancy Services (TCS), is a leading provider of business process services for the Life and Pensions industry. Established in 2005, Diligenta has a consistent track record of delivering operational transformation to the L&P industry. Our aim is to transform our client’s operations, utilising our industry leading platform and digital capabilities and to support our clients to launch new products and propositions. We combine our in depth knowledge of life assurance with TCS’ proven IT and delivery capability to deliver transformation for our clients in a competitive market place.