MA

Muhammad Afzaal

Muhammad Afzaal is a professional with diverse experience in customer service and administrative roles. Currently serving as a Customer Service Representative at Diligenta, a subsidiary of Tata Consultancy Services, since May 2023, Muhammad has previously held positions such as Administrative Officer at HM Passport Office from February 2022 to February 2023, and Assembly Operator at Perkins Engines Company Limited from April 2019 to February 2022. Additional experience includes a role as a Fulfillment Associate at Amazon and as an Admin and Account Officer at New Kashmir Tobacco Industries (Pvt) Ltd. Educationally, Muhammad holds a Master of Business Administration (MBA) from the University of Gujrat and a Bachelor of Commerce (BCom) from Government College of Commerce Gujrat. Additionally, a Diploma in Commerce (D.Com) was obtained from the same institution and a secondary school degree was completed at the Board of Intermediate and Secondary Education, Gujranwala.

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Peterborough, United Kingdom

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Diligenta - a subsidiary of Tata Consultancy Services

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Diligenta, a UK-based, FCA regulated subsidiary of Tata Consultancy Services (TCS), is a leading provider of business process services for the Life and Pensions industry. Established in 2005, Diligenta has a consistent track record of delivering operational transformation to the L&P industry. Our aim is to transform our client’s operations, utilising our industry leading platform and digital capabilities and to support our clients to launch new products and propositions. We combine our in depth knowledge of life assurance with TCS’ proven IT and delivery capability to deliver transformation for our clients in a competitive market place.