Joey Arch

Information Technology Service Desk Team Lead at Direct ChassisLink Inc. (DCLI)

Joey Arch is an experienced Information Technology professional with a solid background in technical support and team leadership. Currently serving as the Information Technology Service Desk Team Lead at Direct ChassisLink Inc. since January 2020, Joey has previously held significant roles, including SMB Senior Team Lead at Avast Software, where development and implementation of in-house support were key responsibilities. Joey also worked as a System/Network Engineer at Bestintech, providing technical leadership for businesses of varying sizes, and as Technical Support Manager at Caronet Managed Hosting, overseeing support operations for a large client base while training new employees in standard operating procedures.

Location

Charlotte, United States

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Direct ChassisLink Inc. (DCLI)

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Direct ChassisLink, Inc. (DCLI) was originally formed in 1988 as Maersk Container Service Company (MCSC), a maintenance and repair organization responsible for repairing containers, chassis, and refrigeration unit generator sets. In the late 1990’s the group was reorganized to accommodate an ever growing fleet of chassis and containers under thename Maersk Equipment Service Company (MESC).In 2007 with the continued growth of the chassis fleet, Maersk shifted container and refrigerator unit related repairs to another division and MESC became focused solely on chassis maintenance and leasing.In 2009 Maersk determined to divest itself of its chassis interests and MESC began using the DCLI brand and actively marketing chassis on a fee per day basis to motor carriers.


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Employees

201-500

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