Stephen True

Stephen True is an experienced Information Technology Risk Manager at Direct Line Group, responsible for managing technology risks, conducting risk assessments, and overseeing stakeholder management. Previously, Stephen has held various roles including Product Owner for the End of Life Technology Team and Process and Standards Manager, contributing to the management and governance of technology processes. Before joining Direct Line Group, Stephen served at the Royal Bank of Scotland, where roles included Process Owner for Incident and Problem Management, Lean Analyst, Major Incident Manager, and Technical Consultant, focusing on process improvement and incident management. Stephen is a qualified Lean Six Sigma Analyst and has a strong background in technical support and project delivery.