Olivia Hann

Olivia Hann is an experienced professional with a background in customer service and training across various industries. Currently serving as a Call Center Representative at Directions Credit Union since May 2025, Olivia previously held roles at Starbucks, including Barista Trainer and Student Manager, where responsibilities included customer engagement and employee training. Other experience includes positions as a Marketing Coordinator at WynHouse Software, a Librarian Assistant at Mulford Health Science Library, and various customer service roles at Lowe's, Kroger, Wendy's, and McDonald's. Olivia is a graduate of The University of Toledo, holding a Bachelor of Arts in English Language and Literature.