Xoana Fernanda Vidal

Xoana Fernanda Vidal is an experienced professional in customer service and project management. Currently serving as Customer Service Lead at DISBYTE S.A. since July 2022, Xoana oversees a team that focuses on customer support, service contracts with oil companies in Latin America and Central America, and project management. Prior experience includes a long tenure at Gilbarco Veeder-Root from February 2011 to July 2022, where roles ranged from Project Manager of CRM & Shared Services to Team Leader in Customer Relationship Management, demonstrating skills in management, KPI oversight, budgeting, and continuous improvement processes. Xoana also holds a degree in Commercialization from Universidad de Belgrano, achieved between 2012 and 2014.