Brian K.

Brian K. is a seasoned compliance professional with extensive experience in managing compliance programs and customer service initiatives. Currently serving as a Senior Principal Compliance Program Manager at Discover Financial Services, Brian specializes in overseeing the customer Claims program and guiding stakeholders on UDA(A)P risks. Previously, Brian held the role of Principal Compliance Specialist, where the creation and launch of the Content Approval Team were key achievements. With experience at Goldman Sachs as a Consumer Compliance Associate and various leadership positions at Discover, including Senior Consumer Complaints Specialist and Manager Coach Center of Excellence, Brian has a proven track record of enhancing customer experience and ensuring regulatory compliance. In addition to a robust professional background, Brian is pursuing a Master of Business Administration in Organizational Leadership at Wilmington University, complemented by leadership training and a Bachelor's degree in Political Science from the University of Delaware.