Theresa Nguyen

Theresa Nguyen is a Principal UX Researcher at Discover Financial Services, with a diverse background in user experience research and international growth strategy. Previously, as an MBA Intern at SandboxAQ, Theresa led market research initiatives and developed international sales strategies for tech markets. In roles at HubSpot and IBM, Theresa established UX research practices, conducted generative and evaluative studies, and effectively communicated insights to senior leadership. Experience at GE Appliances involved collaboration on consumer insights, while academic research at Texas Tech University and Purdue University focused on human factors and interaction design, resulting in multiple publications and presentations. Theresa holds an MBA with a concentration in Big Data Strategy and advanced degrees in Experimental Psychology and Brain and Behavioral Sciences.