Dispatch
Sam Robinson is an experienced product management professional with a robust background in enhancing service experiences for major service brands. Currently serving as the VP of Product at Dispatch since April 2016, Sam plays a pivotal role in connecting enterprises, service providers, and customers to optimize service delivery. Prior roles at The Yacobian Group, including Sr Director of Product, Director of Product, and Product Manager, involved improving customer experiences for leading retailers through innovative software solutions. Educational qualifications include a Bachelor's Degree in Economics and Philosophy from Middlebury College, complemented by a high school diploma from Belmont Hill School, where Sam was recognized in the Cum Laude Society.
Dispatch
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Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk.