Tayna Campos

Tayna Campos is a seasoned Customer Success Manager with extensive experience in managing Enterprise client portfolios, analyzing KPIs, and implementing customer success strategies across various organizations. Currently at Dito CRM since September 2024, Tayna previously held senior roles at Coaktion and Lalamove, where responsibilities included client journey management and upsell campaign creation. With a background that also encompasses onboarding new clients, technical setups, and partnership management at companies like Ramper and CCN Certificadora, Tayna demonstrates a strong commitment to enhancing customer satisfaction and driving retention. Education includes ongoing studies in Análise e Desenvolvimento de Sistemas at FIAP and a degree from Universidade Anhembi Morumbi, completed in 2021.