Dnata
Ryan is responsible for the development, implementation, and performance management of dnata’s global airport operations strategy. This encompasses safety and quality assurance of dnata’s airport operations; continuous improvement of operational processes and systems; development and exchange of best practices; and setting and ensuring achievement of service performance KPIs, to ensure dnata’s ground and cargo handling operations are consistent and deliver best-in-class performance worldwide.
Ryan joined dnata in 2022 from Emirates Airline, where he was responsible for managing airport services across Australasia, North America, UK & Ireland. Ryan started his career at British Airways, holding several commercial and operational management roles across the UK, USA, Switzerland and the Middle East.
Dnata
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dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.