Do IT Wise
Hristo Ivanov is a skilled Solution Architect and ServiceNow Platform Team Lead at Do IT Wise, a ServiceNow Elite Partner acquired by Inetum since September 2018. Ivanov has extensive experience in understanding customer requirements, managing platform applications, and optimizing processes using ITIL/ITSM best practices. Previous roles include Incident Manager at Atos, where Ivanov supported incident management processes and change management, and Front Desk Agent at The Ritz-Carlton Bacara, where responsibilities included guest check-in and payment processing. Ivanov holds a Bachelor's Degree in Iranian/Persian Languages, Literatures, and Linguistics from Sofia University St. Kliment Ohridski.
Do IT Wise
Do IT Wise is one of the biggest ServiceNow Elite certified partners in South-East Europe. We are part of Inetum Group, focused on helping our customers thrive on their digital transformation journeys. With over 12 years of transformational consulting experience, we combine deep implementation knowledge and partnerships with the leading software platforms - ServiceNow and Micro Focus, professional expertise, and excellent understating of our client’s problems to create the most suitable and valuable solutions for them.