Bruno Dorneles

Bruno Dorneles has a diverse work experience spanning over several years. Bruno started their career in 2008 as a Soldier in the Brazilian Air Force, where they served for six years with honors. In 2015, Bruno worked as an IT Support Analyst at MachadoTI, providing infrastructure support and managing Windows Server systems. Bruno then joined the Municipal Foundation for Information Technology and Communication of Canoas in 2017, where they held two roles. As a Technical Infrastructure Technician, Bruno provided user support, configured Microsoft environments, and maintained computers. Later, they became a Supervisor of IT Support, managing service desk teams and developing and documenting service desk processes. Most recently, Bruno has been working at Dock since 2021, initially as a Technical Customer Support and then as a Software Support II. The specific responsibilities of their current role are not provided.

Bruno Dorneles obtained a Curso Superior de Tecnologia (CST) degree in Administration and Computer Management/Information Technology from Cruzeiro do Sul Virtual from 2019 to 2022. Prior to that, they completed their Ensino Técnico in Information Technology from IPUC between 2010 and 2012. Additionally, Bruno acquired three certifications: Descubra o SQL, Introducing Postman, and Leading a Customer Service Team, all from LinkedIn in 2021.